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RETURNS

Return Policy

30 Day 'I Change My Mind' Return Policy

We here at Dog House Tees work hard to deliver complete customer satisfaction.  If you are not 100% satisfied with your purchase or you have changed your mind.  Return it within 30 days for a refund.

  1. Items must be unused, unwashed and in its original condition that you received it in.
  2. Customer pays return shipping cost to our returns department in Covington, KY.
  3. Items must be returned within 30 days of delivery.
  4. You will receive a full refund minus original shipping cost.
  5. Shipping cost are non-refundable
  6. Refunds are processed back to your original method of payment.
  7. Please allow up to 7 business days after we receive your returned items to inspect your return and issue your refund.
  8. Personalized items are not refundable.

CLICK HERE TO START THE RETURN PROCESS


30 Day Exchange

We fully understand that you may need to exchange your items.  Maybe you want a different size, color, style.  We offer you our Dog House Tees 30 day exchange policy.

  1. Items must be unused, unwashed and in the original condition that they were received.

  2. Customer pays return shipping back to our returns department in Covington, KY.

  3. Once items are returned, Dog House Tees will provide a store credit to use toward the purchase of your new item.

  4. Only the amount of the returned items will be applied to your store credit.

  5. Shipping cost are not refundable.

  6. Please allow up to 7 business days after we receive your returned items to inspect your return and issue your store credit.

  7. Personalized items are not refundable.

 CLICK HERE TO START THE EXCHANGE PROCESS

Orders with Damage, Defective Or Incorrect Items

  1. Your order will be replaced if it arrives damaged, defective, misprinted or incorrect.

  2. We will organize a replacement at our expense.

  3. If you opt for a refund, this will fall under our 'Change My Mind' policy.

  4. Personalized items that are damaged or deemed to be a manufacturing defect will be replaced for the same item. Personalized items are not able to be refunded.

CLICK HERE TO START THE REPLACEMENT PROCESS

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Sizing Chart

Pullover Hoodie Sizing Chart

Ultra Cotton Tees Sizing Chart